An extraordinary insurance experience for extraordinary people. You don’t fit into a box. And neither do we. Together, we can Be Extraordinary.
TESTIMONIALS
What our clients are saying...
Alan Paraso
“HANDS DOWN, one of THE BEST insurance companies I’ve had the pleasure of working with! They explained everything thoroughly and made the entire process seem effortless. I most DEFINITELY recommend them!”
Marian Gibboney
Highly recommend Erb and Young for your insurance needs! I’ve been securing commercial policies with E&Y for the past 5 years, and their team is always communicative, helpful, and precise. Insurance can be daunting, but Erb and Young consistently make it a smooth, enjoyable, and informative experience.
Cindy Wood
We have been clients of Erb & Young for over 10 years, and we cannot say enough about our positive experience! Erb and Young effortlessly demonstrates the exemplary customer service skills we all hope for, which enables her to build and maintain strong client relationships and loyalty to them!
With one phone call, save precious time and money.
Representing over 100 insurance carriers, all competing for your business, The Conlon Team puts the power back in your hands. We do the shopping for you, comparing options and finding the right coverage, so you don’t have to.
What makes us different?
People make the difference in every customer interaction, and we’re all looking for professionals who treat us like real people. Empathy, care, authentic communication, and professionalism are values we take seriously at The Conlon Team
That’s why we invest heavily in training our team in these “lost art” skills. Our focus isn’t just on creating good insurance agents, but on developing extraordinary people who are committed to delivering an exceptional experience for every client we serve.
Receive the personalized attention you deserve!
Affordable
Compare quotes and save up to 50% on your insurance.
Personalized
Coverage tailored to you and your specific needs.
Get More
Our claims process is fast, efficient, and designed to give you the best possible experience.
Trusted
Work with experienced insurance professionals and a 100% secure, reliable process.
LOCATED IN SAINT PETESBURG,
BUT SERVING ALL FLORIDA
GET TO KNOW OUR TEAM
Shannon Conlon
Agency Owner
A native of the Tampa Bay area, Shannon grew up in Land O’ Lakes and holds a bachelor’s degree in Marketing from the University of Central Florida.With nearly a decade of experience in the insurance industry, she has earned several professional designations, including Chartered Property Casualty Underwriter (CPCU), Associate in General Insurance (AINS), Associate in Personal Insurance (API), Associate in Commercial Underwriting (AU), Associate in Insurance Services (AIS), and Associate in Claims (AIC).Outside the office, Shannon enjoys staying active with exercise and yoga, traveling, and spending time with her fiancé, Jordan. They are excited to welcome their first child in September and share their home with their two Boston Terriers, Mia and Millie.
Jordan Thacker
Agency Owner
Jordan brings to the agency a strong background in financial leadership, having served as a Controller and Chief Financial Officer across various industries. He currently holds the position of Chief Financial Officer at CWR Distribution, a marine distribution company based in Florida.A native of Murtaugh, Idaho, Jordan grew up in a small farming community, where he developed the work ethic and values that continue to guide his approach today.As a co-owner of the agency, Jordan oversees financial operations, vendor and employee relationships, hiring practices, and long-term growth strategy, helping ensure the business is built on a solid and sustainable foundation.
Our Story:
Erb & Young Insurance – The Conlon Team was founded with a clear purpose: to offer clients more options, greater flexibility, and better access in an increasingly complex Florida insurance market. By partnering with Erb & Young as an independent agency, the team is able to access a wide range of carriers, allowing for customized coverage strategies tailored to each client—rather than being limited to a single option.
This independent approach ensures that every recommendation is made with the client’s best interest in mind, with a focus on clarity, transparency, and long-term protection.
The agency is led by Shannon, who co-owns the business with her partner, Jordan. Shannon focuses on client relationships and coverage strategy, while Jordan supports the business behind the scenes with operations and financial structure, creating a strong foundation for long-term growth.
About us
The team at Erb and Young works with clients all across the state to ensure they have the coverage they need for their specific situations. All of our clients are unique and our experienced agents take the time to become familiar with clients to present customized insurance options.
We want to hear from you
Please, contact us for exceptional service, rates and a FREE professional consultation. We will take the time to research options for you and make sure you have all your questions answered.
With one phone call, save precious time and money. Representing over 100 insurance carriers, all competing for your business, Erb and Young gives the power back to you. We do the shopping for you, so you don’t have to.
Personal
Erb and Young Insurance provides you with the best options that fit your budget and personal situation. We can write any line of coverage you may need, including but not limited to the following…
Homeowners
Auto
Flood
Golf Carts
Landlords
Boat
Business
Protecting the assets of Florida businesses is an important concern of your Erb and Young agent. We can write any line of coverage you may need, including but not limited to the following…
General Liability
Commercial Property
Workers Comp
Commercial Auto
Professional Liability
Product Liability
Cyber
Industry
Erb and Young Insurance offers a unique and customized approach to providing comprehensive coverage for Business Owners operating in industrial fields.
Contractors
Hospitality
Trucking
Professional Services
Software & Tech
Investment &
Commercial Property
Photographer
Lawncare
Medical